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Our Newsletter

Credit - Refund Questions

Questions about Credit/Refund
How does Toolleader.com return credit work? Is there store credit?
We do not offer store credit on returns. The credit will be applied back to the credit card that was used for the purchase. We will try to keep all accounts balanced. If the order was originally paid by check or money order, we will issue a check for the refund amount in a timely manner.

When will I see the credit on my credit card statement?
It typically takes ten business days to process a credit back to your credit card and 2-3 business days for it to appear on your account. After Toolleader.com issues the credit, the rest of the process is in the hands of the credit card company.