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Our Newsletter

Privacy Questions


Privacy Statement

We base our business on the trust you place in us. Our privacy statement discloses our information gathering and dissemination practices. We have created this statement to protect your privacy.

Our site uses cookies to provide our customers with a better shopping experience. Information stored in our cookies are encrypted and includes only customer log-in data. The cookies help to identify you and allow us to personalize your shopping experience. You will need to set your browser to accept cookies to allow you to benefit from this feature.

Your IP address is used to help identify you and your shopping cart and to gather broad demographic information such as regional location. We may also use your IP address to help diagnose problems with our server, and to administer our Website.

This Website has security measures in place to protect the loss, misuse or alteration of the information under our control. Our secure server uses advanced encryption and firewall technology to keep your personal information private. Our secure server layer (SSL) software completely encrypts the information you submit through our secure Order Form so that it cannot be read as it travels to our ordering system.

Electronic Forms
Our site provides an online Account Form for customers to make purchases and to request information. In order to process an order, we collect personal information including shipping address, email address, and credit card information. Customer contact information will be used to contact customers regarding their order (order confirmation, shipment notification, etc.), to prevent and detect fraud, to update our records about your account, to prevent money laundering, and to verify your identity. Credit card information collected is only used to bill the customer for products and services ordered by the customer. Contact information from the Form will be used to send orders, company information, and promotional offers. Please help us to ensure your privacy by not sharing you account name and password with anyone.

We may also use your information for research or statistical analysis to improve our services. The information we hold about you is confidential. We will only disclose it outside of our company when you give us consent, it is needed by reputable third-party partners involved in products and services we may offer you, it is needed by us or others to investigate, report or prevent crime, if the law permits or requires it, or if any regulatory or governmental body requests or requires it, even without your consent.

Lawful Use
You must not use any computer equipment, computers, network resources, goods sold, or services provided by us for an illegal purpose, including but not limited to, violation of export control laws or money laundering, or for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under US law.

This site gives users the option of editing previously entered customer data. You can change this type of information by logging into "My Account" and pressing the "Edit my Account" button. Information regarding your current data is then displayed. Make the necessary changes and then press the "Update Account" button. We will make the necessary changes.

Special Contests or Promotions
Occasionally, we will run special contests or other promotions on our site that will request for contact information or other demographic data. If you are selected as a winner, we will send your prize to the address you entered into our system, and notify you by email. We may also use your contact information to notify you about future promotions, specials, or new additions to our site.

When creating a new account, users have the opportunity to opt-out of receiving communications from us. Simply uncheck the box next to "I would like to receive newsletters ...". You can also change this at anytime by logging into "My Account" and pressing the "Edit my Account". Uncheck the box next to "I would like to receive newsletters ...". Finally, depress the "Update Account" button. We will immediately stop sending email on our offers and other special promotions.

Links to External Websites
This site contains links to other Websites. We are not responsible for the privacy practices or the content of such Websites.

Customers also have the option to submit feedback to let us know how we are doing. Please note that feedback given in this manner becomes property of Toolleader.com and may be used for promotional purposes. If you decide you do not want us to use your feedback in our promotional materials, simply send us an email sales@toolleader.com.